Instruction of Right of Cancellation

Right of Cancellation

You have the right to cancel this contract within fourteen days without stating any reason.

The cancellation period amounts to fourteen days from the day on which you or a third party nominated by you who is not the carrier has taken possession of the goods.

In order to exercise your right of cancellation you must inform us,

Volkswagen Zubehör GmbH
An der Trift 67
D-63303 Dreieich
Telephone: 06103-806-0
Fax: 06103-806-211

by means of an unequivocal declaration (e.g. a letter sent by post, a fax or an e-mail) of your decision to cancel this contract. You can also fill out the sample cancellation form or make another form of unequivocal declaration electronically and forward it within our online shop. Should you make use of this option, we will send you confirmation of the receipt of such a cancellation without delay (e.g. via e-mail).

For compliance with the cancellation period it is sufficient that you submit the notification of exercising the right of cancellation before expiry of the cancellation period.

Consequences of the Cancellation

If you cancel this contract, we must reimburse you all payments which we have received from you including the delivery costs (with the exception of the additional costs resulting from your possible choice of a type of delivery other than the standard, least expensive form of delivery offered by us) without delay and at the latest within fourteen days from the day on which the notification regarding the cancellation of this contract was received by us. We will use the same means of payment for this repayment which have utilised for the original transaction unless explicitly otherwise agreed; on no account will any fees be charged as a result of this repayment. We can refuse the repayment until the goods have been returned to us or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or transfer the goods without delay and at the latest within fourteen days from the day on which you have informed us of the cancellation of this contract to

Volkswagen OTLG
c/o Volkswagen Zubehör GmbH
Güterstraße 21
D-64807 Dieburg.

The period shall be deemed to be met if you send the goods before expiry of the period of fourteen days. We will bear the costs of the return of the goods.
You must only pay for any loss of value of the goods if this loss of value may be shown to be due to an unnecessary form of treatment by you in testing of the quality, properties and functioning of the goods.

Exclusion of the Right of Cancellation:
A right of cancellation does not apply to contracts for the supply of software in a sealed package if the seal has been removed after delivery.